Choose incident.io if
- You want incident response and on-call in one platform.
- You need SMS, phone calls, Slack paging and a mobile app today.
- You want your data hosted in Europe.
Transmit vs incident.io
incident.io is a full incident management platform, with on-call as one part. Transmit does only on-call and paging, and is built to take an Opsgenie setup across exactly.
Claims about incident.io are from incident.io’s own pages, checked on 4 October 2026. Products change; follow the sources for the current picture. Tell us if something here is out of date.
Side by side
| Topic | Transmit | incident.io |
|---|---|---|
| What it is | On-call and paging only. | An incident management platform; On-call was added in March 2024.[1] |
| Schedules and escalation | Layered rotations with restrictions and overrides; escalation policies with delays and repeats. | Schedules and escalation paths.[1] |
| Paging channels | Email today. SMS and voice calls are coming soon. | SMS, phone, email, Slack and push notifications, and a mobile app.[1] |
| Moving from Opsgenie | Imports members, schedules with their rotation restrictions and overrides, policies, services and heartbeats, and checks who is on call against Opsgenie. Notification rules with conditions come across without them, with a warning. | Imports schedules, escalation policies, services, teams and users. Imported notification preferences do not carry Opsgenie’s criteria or time restrictions.[2] |
| Running both at once | Nothing pages until you repoint a sender, so both can run side by side. | Runs alongside Opsgenie at no extra cost while your Opsgenie contract lasts, through its Rescue Program.[3] |
| Pricing | Not announced yet. | Published. On-call is an add-on to paid plans, or its own plan.[4] |
| Data location | United States. | Europe (Belgium, with a standby in the Netherlands).[5] |
Which to choose
Choose Transmit if
- You want to keep Opsgenie’s Alert API and change only a URL and a key.
- You want your Opsgenie heartbeats to come across, and a check of every schedule against Opsgenie.
- You want a small product that does on-call and paging only.
Sources
- incident.io: Announcing On-call (5 March 2024) checked 4 October 2026
- incident.io docs: Tools to make migrating from Opsgenie easier checked 4 October 2026
- incident.io: Opsgenie Rescue Program checked 4 October 2026
- incident.io: Pricing checked 4 October 2026
- incident.io docs: What platform does incident.io run on? checked 4 October 2026
Move before the deadline, not on it.
Transmit is in early access. Tell us about your on-call setup, and we will help you import it and check it against Opsgenie before you switch.